FAQS

How effective is Online Counselling?

Online Counselling offers you a service that is anonymous and private. It also offers you a service that is convenient, you can access counselling when it suits you. Online counselling is cost effective, there is no travelling time or additional travelling expenses. You may also feel more comfortable writing about your issue rather than talking about it. Many clients find it a comforting and an easy way of seeking help.

Is Online counselling Confidential?

Online Counselling is confidential and it is important to understand the term confidentiality, meaning what information is discussed in the session is not discussed or spoken about in any other setting. The counsellor at all times acts in a professional manner.

What Program is used for Online Counselling?

Power of Mind will use the MSN Messenger program to conduct the counselling session to communicate with clients. Msn Messenger is a program that is free to use and is easy to sign up to. Msn Messenger is a popular program and majority of clients will be familiar with it.

What payment methods are used for online counselling?

Power of Mind will use PayPal as the system of payment. PayPal is an easy and secure system of payment. Power of mind also gives you the option of payment by direct deposit.

Is online counselling for everyone?

Online counselling is catered to suit anyone who would like to seek help, there is no age requirement. Some clients may prefer face to face counselling as opposed to online counselling it will be up to the individual client to decide.

Do I have to tell the counsellor everything?

During the counselling session you may talk about anything you would like, It is up to the client to decide what they would like to talk about. You may say to the counsellor what you feel comfortable discussing.